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To return merchandise, please follow these guidelines:

  • Contact me first to resolve the issue. A return may be unnecessary.
  • All returned merchandise must have an RMA issued before it will be accepted for return.
  • All returned merchandise incurs a 10% restocking charge.
  • All accessories and materials must be returned for refund or credit to be issued.
  • All postage and shipping must be prepaid. I will not accept COD.
  • If a kit, construction must not have been started.
  • Modified units or cables will not be accepted for return credit.